Privacy Policy

1. Who is the Data Controller of your data?

BODEGAS ALTÚN SL, with registered office at Avenida de la Piscina, s/n Baños de Ebro (ALAVA) and tax identification number B01356039, is responsible for the processing of data relating to the different processes with respect to the management of users, customers and potential customers, collaborators and suppliers.

For the purposes of our data protection policy the contact telephone number is +34 945 60 93 17 and the contact email address is

Likewise, we inform you that in the processing of data relating to the management of Users, Customers and Suppliers, there are no Joint Data Controllers.

2. What kind of data do we have about you and how did we get it?

The categories of personal data that BODEGAS ALTÚN SL processes about its customers and suppliers are:

Identification data
Postal or e-mail addresses
Commercial information
Economic and transactional data
Under no circumstances do we process specially protected data.

We have obtained all of the above-mentioned data either directly from you by submitting a commercial offer, contractual proposal, etc. or from your company by providing us with the identification data and other information necessary to carry out the purpose of the contractual relationship between the parties. It shall be your or your company’s obligation to provide us with the updated data in the event of a change.

3. How long will we keep your data?

The personal data relating to individuals linked to potential customers, customers and suppliers that BODEGAS ALTÚN SL collects through the various contact forms and/or collection of information will be retained until their deletion is requested by the interested party. The data provided by our customers and suppliers will be kept for as long as the business relationship between the parties is maintained, respecting in any case the minimum legal retention periods depending on the subject matter.

In any case BODEGAS ALTÚN SL will store your personal data for the period of time that is reasonably necessary taking into account our needs to respond to questions that arise or resolve problems, make improvements, activate new services and comply with the requirements of applicable legislation. This means that we may retain your personal data for a reasonable period of time even after you have stopped using our products or after you have stopped using this website. After this period, your personal data will be deleted from all BODEGAS ALTÚN SL systems.

4. For what purpose and on what basis do we process your data?

At BODEGAS ALTÚN SL we process the data provided to us by interested parties in order to manage different activities derived from specific procedures carried out in the areas of sales, after-sales service, supplier management, quality of services, etc. In this way, we will use your data to carry out some of the following actions based on the respective basis of legitimacy:

Accounting, tax, administrative and commercial management of clients: Execution (pre)contract

Management of requests for information received through web forms or social networks: Consent of the data subject
Surveillance and control of access to the facilities: Legitimate interest of the person in charge
Fiscal, accounting and administrative management with suppliers: (Pre-)contract execution; Regulatory obligation
Management of advertising and marketing operations for customer loyalty winery: Consent of the data subject; (Pre)contract execution
Accounting, fiscal, administrative and commercial management of clients of Events, visits, tastings: Consent of the person concerned; Execution of (pre-)contract
Management of data subjects’ data protection rights: Regulatory obligation
You are obliged to provide personal data, in the event that you do not provide your personal data, we will not be able to execute your contract, fulfil your legal obligations or those of the public authorities.

5. To whom will your data be communicated?

BODEGAS ALTÚN SL will never share your personal data with any third party company that intends to use them in its direct marketing actions, except in the case that you have expressly authorised us to do so.

We inform you that we may provide your personal data to Public Administration bodies and competent Authorities in those cases where BODEGAS ALTÚN SL receives a legal requirement from said Authorities or in cases where, acting in good faith, we consider that such action is reasonably necessary to comply with legal proceedings; to answer any claim or legal demand; or to protect the rights of BODEGAS ALTÚN SL or its customers and the public in general. Translated with (free version)

We inform you that your data or data of third parties communicated by you (spouses, children, etc.) will not be transferred or communicated to third parties unless required by law, being the company the only responsible for their treatment and custody.

BODEGAS ALTÚN SL may provide your personal data to third parties (e.g. Internet service providers who help us to administer our website or carry out contracted services, computer support and maintenance companies, logistics companies, tax and accounting consultancies, etc.). In any case, these third parties must at all times maintain the same levels of security as BODEGAS ALTÚN SL in relation to your personal data and, where necessary, will be bound by legal commitments to keep your personal data private and secure, and to only use the information following specific instructions from BODEGAS ALTÚN SL.

We inform you that our entity does not carry out international transfers of data relating to the management of Users, Customers and/or Suppliers.

6. What are your rights as a data subject?

Any person has the right to obtain confirmation as to whether or not BODEGAS ALTÚN SL is processing personal data concerning them.

In particular, data subjects may request the right of access to their personal data, as well as to receive them in a common, machine-readable format if the processing is carried out by electronic means (right of portability

Likewise, interested parties may request the right to rectify inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In addition, in certain circumstances, data subjects may request the restriction of the processing of their data, or in certain circumstances and on grounds relating to their particular situation, data subjects may exercise their right to object to the processing of their data. BODEGAS ALTÚN SL will cease to process the data, except for compelling legitimate reasons, or the exercise or defence of possible claims or those exceptions established in the applicable regulations.

We also inform you that you have the right to withdraw your given consents at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

The User is also informed that he/she may exercise the aforementioned rights at any time by writing to us using the contact details that appear in Section 1, ‘Data Controller’ of this Data Protection and Privacy Policy of BODEGAS ALTÚN SL, enclosing a copy of his/her National Identity Document (DNI). You can also send us an e-mail to the following addres

You also have the right to lodge a complaint with the Spanish Data Protection Agency, especially when you have not obtained satisfaction in the exercise of your rights.

Spanish Data Protection Agency.
C/ Jorge Juan, 6
28001 – Madrid
Telf. 901100099 / 912663517

7. Data protection of the users of the website.

In accordance with the current Regulation (EU) 2016/679, BODEGAS ALTÚN SL informs that the personal data of the Users of the website will be processed for the processing activity indicated on each data collection form on our website by BODEGAS ALTÚN SL. Such processing of your data will be based on your consent. By clicking the “SEND” button, the User consents to the processing of his/her data by BODEGAS ALTÚN SL.

Likewise, we inform you that unless there is a legal obligation or your express consent, BODEGAS ALTÚN SL will not pass on your details to third parties.

Likewise, the User is informed that at any time he/she may exercise the rights of access, rectification or deletion of data as well as other rights recognised in this document and regulated in Regulation (EU) 2016/679, by notifying BODEGAS ALTÚN SL, Avenida de la Piscina, s/n Baños de Ebro (ALAVA), e-mail:

On the other hand, in accordance with the provisions of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, BODEGAS ALTÚN SL undertakes not to send advertising by e-mail without first obtaining the express authorisation of the recipient. The User may oppose the sending of advertising by ticking the corresponding box.

8. Other information of interest about our privacy policy

8.1 Security measures

BODEGAS ALTÚN SL adopts the security levels required by current European and Spanish data protection legislation, taking into account the state of the art, the costs of application and the nature, scope, context and purposes of the processing described, as well as the risks of varying probability and severity for your rights and freedoms as an individual.

8.2 Processing of children’s data

Pursuant to EU GDPR 679/2016 and LOPDGDD 3/2018, minors over 14 years of age may give their consent to the contracting of information society services, such as registering in a forum, filling in a contact form, etc. However, it will be the responsibility of BODEGAS ALTÚN SL to check the veracity of the age indicated by the minor.

For the processing of data of children under 14 years of age, such data collection will always be carried out with the express consent of the parents or legal guardians.

8.3 Changes to our Data Protection and Privacy Policy

From time to time, BODEGAS ALTÚN SL may make modifications and corrections to this section of the Data Protection Policy for Customers, Suppliers and Users. Please check this section regularly for changes and how they may affect you.

8.4 Why is it necessary to accept this Data Protection and Privacy Policy?

This section of the Data Protection Policy for Customers, Suppliers and Users provides you with all the necessary information in an easily accessible way so that you can find out about the type of data that BODEGAS ALTÚN SL holds on its potential customers, customers and/or suppliers, the purposes pursued, the rights that the data protection regulations recognise for you as the person affected and how to exercise these rights. Translated with (free version) Therefore, by deliberately submitting your personal data via our means of contact and/or by entering into a business relationship with our company, we consider that you acknowledge and agree to the processing of your personal data as described in this policy. This personal information will only be used for the purposes for which you have provided it to us or certain national or regional regulations allow us to do so.

In any case, we must warn you that a refusal on your part to provide us with certain requested data could hinder the development of the contractual relationship between the parties with possible serious consequences when providing the various services contemplated within the commercial contract concluded with the contracting party.

If you have any questions regarding this section of the Data Protection Policy for Potential Customers, Customers and Suppliers of BODEGAS ALTÚN SL, please contact the company using the address provided in the first section ‘Data Controller’ and we will be happy to assist you and answer any additional questions you may have.

9. Applicable legislation

These Conditions shall be governed at all times by the provisions of Spanish and European legislation on the protection of personal data and privacy.

10. Use of cookies

BODEGAS ALTÚN, S.L., as the owner of this website, declares that it uses automatic information gathering procedures to keep a record of the Users who visit its website. Click here to access our Cookies Policy.

4. Data protection

You can consult our policy on the protection of personal data in the following section:
Data protection policy

5. Applicable legislation

These Conditions shall at all times be governed by the provisions of Spanish law.